Posts by Library Crew
Product Experience Matters, But Where May Surprise You
Having worked in the information technology sector for over a decade, you could say I’ve had my share of product experiences. From brands like Dell to HP to Apple and Samsung, I’ve unboxed and used everything from phones to large servers. And I can say that one company is head-and-shoulders above the others when it…
Read MoreHow to Minimize Turnover of Good Employees
Turnover. Being apart of the top of an organization with over 700 employees, I have seen folks come and go. I’ve seen some of the best employees walk out the door. Sometimes it is to pursue other avenues. Sometimes it is because things just went wrong. It always begs the question though, how do we…
Read MoreA Toolkit to Making Awesome Graphics to Generate Clicks Using Stencil
How do I make great images people want to click? This was one of my biggest questions when I first started blogging. I had absolutely no idea and the graphics I was creating were pretty terrible. What I did know was: I am not a wizard photoshop user. Most of my images look like my…
Read MoreHow to Effectively Automate Your Social Media to Make More Money
As we continue to work for our consulting firm Small Town Co., LLC, we have face to face interaction with small businesses daily. We have also been very fortunate to be able to communicate with other bloggers as well. Whether it be a builder, a doctor, or a blogger, everyone is hearing the potential social…
Read MoreThe Quick Guide to Working with an Unhappy Customer
As we all run our businesses or work for a company, it is our jobs to win over our customers. We deal with happy customers and sometimes we encounter the unhappy customer. Today we are going to talk about how to handle the customers who are very unhappy. They’re upset as in they pretty much hate…
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